VACANCY ANNOUNCEMENT - INFORMATION AND COMMUNICATION TECHNOLOGIES (ICT) OFFICER

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VACANCY ANNOUNCEMENT - INFORMATION AND COMMUNICATION TECHNOLOGIES (ICT) OFFICER

Job / Tue, 05/21/2024 - 10:23

AACC is looking for an ICT Officer to perform the following responsibilities: 

  • Providing technical support to end-users, troubleshooting hardware and software issues, and resolving technical problems to ensure the smooth operation of IT systems and services.
  • Managing and maintaining the organization's network infrastructure, including routers, switches, firewalls, and wireless access points. This may involve configuring network devices, monitoring network performance, and ensuring network security.
  • Managing servers, operating systems, and server applications such as email servers, web servers, and database servers. This includes tasks such as server installation, configuration, maintenance, and monitoring. 
  • Implementing and managing security measures to protect the organization's IT systems and data from cyber threats. This may involve tasks such as firewall configuration, antivirus deployment, intrusion detection, and security incident response. 
  • Managing data storage systems, backup and recovery processes, and data security measures to ensure the integrity, availability, and confidentiality of the organization's data assets. 
  • Planning, coordinating, and overseeing IT projects, such as software implementations, hardware upgrades, or infrastructure expansions. This includes defining project requirements, developing project plans, managing resources, and ensuring projects are completed on time and within budget. 
  • Providing training and education to end-users on IT systems, applications, and best practices to enhance productivity, efficiency, and security awareness within the organization. 
  • Managing relationships with IT vendors and service providers, including negotiating contracts, evaluating vendor proposals, and overseeing vendor performance to ensure the delivery of high-quality IT products and services. 
    Developing, implementing, and enforcing IT policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices. This may include data privacy regulations, IT security policies, and acceptable use policies. 
  • Researching and evaluating new technologies, trends, and solutions to identify opportunities for innovation and improvement within the organization. Developing IT strategies and roadmaps to align technology investments with business goals and objectives. 
  • Providing hardware and software system maintenance.

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